X

Start your cart here complete your order on Maillot-Bonsai or Japon-Import and reduce your shipping costs

$£¥
   
Logo maillot-erable Logo maillot-erable
The Japanese Maple specialist

Help - Delivery


Does Maillot-Bonsaï deliver internationally?

Yes, your products are in our French store and ready for immediate packing. When you place an order you'll be given the option to select your country and the packing and shipping charges are automatically calculated and clearly displayed. We use couriers who offer the most competitive prices and we take extreme care to pack bonsai, sculptures and granite objects in secure wooden crates. For advice on how to post heavy and delicate items or living plants needing customs certificates please call +33 (0)4 74 55 23 48 or email contact@maillot-bonsai.com and we'll be happy to give you a shipping or freight service quote. We speak English and will be pleased to help.

What are the delivery options?

Standard delivery: You will receive your packets within 72 hours thanks to the ColiPoste service.

Delivery by road haulier: is used to transport bulky goods.

Direct from the nursery: Make an appointment to pick up your packet from our nursery in Relevant, in the Rhône-Alpes region of southeast France.

Calculation of shipping charges?

Maillot-Bonsaï offers shipping methods designed for fragile items. Packaging and shipping charges depend on the items in your order and the country of delivery. We deliver anywhere in the world, and delivery countries are classified by zone. To see how shipping charges are calculated, click here

Do you deliver to France’s overseas departments and territories?
Yes, but delivery to the overseas departments and territories includes an additional charge compared to France proper. See the table of shipping charges.
How long does delivery take?

For products in stock, it takes about 72 hours. If certain items are out of stock please contact us for information on product availability.

Sending bonsai and plants

Bonsai are robust trees that can perfectly endure long journeys. Every year we receive bonsai arriving from Japan that have been in shipping holds for several weeks.

Our experience of sending bonsai dates back to 1989 and since that time we've successfully delivered trees to many countries.

We've been sending bonsai and gardening accessories in France and to Europe for more than 20 years. Our plants are wrapped to avoid dehydration and resist cold and heat and are fixed solidly in their packaging. They are generally delivered in a perfect state to all destinations. Plants in bloom require special packing techniques that we've mastered to permit their expedition.

IF YOU HAVE A COMPLAINT, TELL THE COURIER WHEN THEY ARRIVE OR WITHIN 48 HOURS AFTER RECEIVING THE PARCEL. AFTER THIS DEADLINE THE COURIER COMPANY IS NOT OBLIGED TO FOLLOW UP YOUR COMPLAINT. 


Secure payment

Secure payment

Delivery

Our logistic partners :
ColiPoste DPD

Advice, Orders

04 74 55 23 48
Pépinière MAILLOT-BONSAÏ
Le Bois Frazy
01990 RELEVANT - FRANCE
My account My cart Newsletter RSS subscription Help / Services
Logo maillot-erable
The Japanese Maple specialist
See our other sites
Maillot-Bonsai JaponImport Obento
If you like Maillot Bonsaï, share on  facebook
Terms and conditions   -   Legal notices   -   CNIL declaration N°1094366   -   © Maillot Bonsaï 2013 - 2017